Trace & Tribute | Privacy Policy

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Effective Date: April 9, 2026

At Trace & Tribute, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our site or purchase our custom laser-engraved products.

1. Information we collect

We collect information that you voluntarily provide to us when you:

• Place an Order: Name, billing address, shipping address, payment information (processed securely through our payment gateway), email address, and phone number.

• Customization Details: Any names, dates, insignias, or logos you upload for engraving.

• Contact Us: Information provided through our contact or bulk order quote forms.
   

2. How We Use Your Information
We use the information we collect to:

• Fulfill Your Orders: Process payments, create your custom engravings, and ship your items.

• Communication: Send order confirmations, design proofs for approval, and updates regarding shipping or production delays.

• Customer Support: Respond to your inquiries and provide assistance.

• Marketing (Optional): If you opt-in, we may send you occasional updates about new products or seasonal deadlines. You may opt-out at any time.

3. Data Sharing & Security

• Third-Party Service Providers: We only share your data with trusted third parties necessary to run our business, such as payment processors (e.g., Stripe, PayPal) and shipping carriers (e.g., USPS, UPS, FedEx).

• No Sale of Data: We never sell, rent, or trade your personal information to third parties for marketing purposes.

• Security: We implement industry-standard security measures to protect your data. However, please note that no method of transmission over the internet is 100% secure.
   

4. Design Assets & Intellectual Property
When you upload a logo or department insignia, we use that file solely for the production of your specific order. We do not claim ownership of your personal logos. We may, with your permission, share photos of a finished product on our social media or website to showcase our craftsmanship, unless you explicitly request otherwise (e.g., for sensitive military or police unit gear).

5. Your Rights
Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request that we correct or delete your personal information.

• Opt-out of marketing communications.
   

6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

7. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at: Email: support@traceandtribute.com